Privacy

Privacy policy

Ventura Claw collects a limited set of personal data needed to operate a directory and lead-routing service. This policy describes what we collect, why, and your rights.

What we collect

• Visitors sending a message to a listed business: name, email, phone (optional), ZIP (optional), and the message itself.
• Listed businesses (account holders): business identity, contact details, address, payout details (held by Stripe; we don't store full bank credentials).
• Everyone: standard server logs (IP, user agent, request path, timestamp) for abuse prevention; a session cookie for anti-CSRF and login state.

Why we collect it

To forward a visitor's message to the business they chose, to send the business a notification of new leads, to bill businesses for their subscription, and to send transactional updates. We do not sell or rent personal information.

Sharing

A visitor's message contents and contact details are forwarded only to the specific business the visitor selected. Payment processing for business subscriptions is handled by Stripe, Inc. Email delivery is handled by Purelymail. We do not share consumer data with third parties for marketing or remarketing.

Retention

Business account data is retained while the account is active and for 90 days after deletion. Lead messages are retained for 13 months for billing reconciliation and dispute resolution. Server logs roll off at 30 days. Suppression-list entries (people who unsubscribed) are retained indefinitely so we never re-contact them.

Your rights

California (CCPA/CPRA), EU/UK (GDPR), and other-jurisdiction residents may request access to, correction of, or deletion of personal data we hold about them. Email info@venturaclaw.com with subject "Privacy request" — we respond within 30 days. Unsubscribe links in every email work without contacting us first.

Contact

info@venturaclaw.com · Ventura Claw · Designer Wallcoverings, 15442 Ventura Bl #102, Sherman Oaks CA 91335.

Last updated May 7, 2026.